HANDCRAFTED JEWELLERY: Based in Cambridgeshire, I create unique handcrafted jewellery items suitable for everyone. I concentrate on using Swarovski® elements crystals...
Delivery
Processing time:
The time I need to prepare an order for dispatch varies. For details, see individual items.
Estimated dispatch and delivery times:
United Kingdom: 1-3 business days
I'll do my best to meet these dispatch estimates, but can't guarantee them. Actual delivery time will depend on the delivery method you choose.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I regret that I cannot be held responsible for delays due to customs.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.