Warning
Cookies are used on this site to provide the best user experience. If you continue, we assume that you agree to receive cookies from this site. You can review our cookie policy here.
HANDMADE CHOCOLATE: At Artistry in cocoa we pride ourselves on creating delicious chocolates using natural ingredients, which we love to source locally where we can. ...
Cancellations and Returns
Chocolate orders.
If you wish to cancel an order, you must notify us as soon as possible after ordering and we will refund you. No cancellations can be made once chocolates have been dispatched, or bespoke orders are in progress.
If there is something wrong with the chocolates on receipt, or you receive the wrong product, please contact us immediately so we can resolve the issue. We may require you to send the chocolates back to us. Our responsibility will be limited to the cost of the chocolates and delivery, and return if necessary.
Orders for customised chocolates, cakes or artwork cannot be cancelled for a refund once in progress so please ensure you are happy before you proceed to order.